Internal Case Management

BLINK

WHAT IS blink?

A user-friendly communication tool, similar to a Facebook account. This can be used for internal communications with frontline staff and with clients and employers. There is the potential to build a network between employers, staff and clients.

EXAMPLES

Keep in touch with clients who are in work and develop a peer support network for both clients and employers.
An easy way to share information with clients- documents can be added to the app and read notifications can be turned on so we know who has the read information and when.

"Blink has revolutionised engagement from both staff and clients, making communication with a range of people spread out throughout the country easier than ever before! We can post memos, priority posts with madatory reads for all staff and organisational updates in a fun and engaging way."

Dave

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

This software advertises good data protection.

TUTORIALS / LEARNING MATERIAL

English

https://joinblink.com/case-studies/stagecoach

ICONI CRM

WHAT IS ICONI?

The ICONI CRM system is designed specifically for supported employment projects. It is an off the shelf product that can be customised to each individual organisation, including their logos and branding.
It is split in to 5 stages of an employability “pipeline”, from registration to barrier removal, then vocational acitvity etc. It is a customer record management system (CRM) that allows you to capture data and monitor the progress of clients.
It tracks clients progress and records outcomes which will be required for funders.

EXAMPLES

The main advantage is that it stores all your client data in one system, reducing the need for multiple word documents/excel sheets etc.

Tracking client progress with the step-by-step guide to becoming job-ready and a traffic light system to show what has been completed and what still needs to be addressed.

"It's a straight-forward, easy-to-use system that allows you to store client data and track their progress. The colour coding system is particularly useful as it highlights what needs to be finished and what parts need to be completed."

Emma

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

This app advertises good data protection.

Capito digital

WHAT IS capito?

Capito Digital is a tool for easy language. It supports you in simplifying texts, by breaking down difficult and incomprehensible words and phrases. This way you can adapt your texts to the language level of your target group.

EXAMPLES

Before sending out emails to your clients, the tool lets you check your written text and if it will be easily understood by your target group. The tool can help a person with disability to format text into easier language for them, if they know how to use the tool correctly.

"Through Capito Digital writing texts in simplified language is made way easier."

Lisa

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

There are basic steps build into the application and there are also courses for a fee.

Google Classroom

WHAT IS Google Classroom?

Google Classroom is a teaching and learning platform. This user-friendly tool helps teachers to manage courses, assess performance and enriches learning for students.

EXAMPLES

1. We use Google Classroom for organising training modules with our clients.

2. Google Classroom is used in our tablet courses to organise and manage a course week with teachers.

"I use google classroom for my tablet course in Graz to organise my English class and empower students to learn at their own pace and with several materials." "My teaching content can be prepared quite well in small bites. It's easy to use as both an online version (for example during homeschooling) and in-person."

Lisa

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

– This app advertises good data protection.
– Training module planning becomes more efficient and divisible.
– Time resources can be saved.
– Content can be updated, supplemented or shared very quickly.
– Good overview of the achievements of individual trainees.

TUTORIALS / LEARNING MATERIAL

English

Training Courses:
https://edu.google.com/intl/en_ALL/for-educators/training-courses/?modal_active=none

Teacher Center:
https://edu.google.com/intl/en_ALL/for-educators/product-guides/classroom/?modal_active=none

Videos:
https://www.youtube.com/results?search_query=google+classroom+tutorial+english

German

Schulungen:
https://edu.google.com/intl/ALL_de/for-educators/training-courses/?modal_active=none

Lehrer Center:
https://edu.google.com/intl/ALL_de/for-educators/product-guides/classroom/?modal_active=none

Videos:
https://www.youtube.com/results?search_query=google+classroom+tutorial+deutsch

Spanish

Cursos:
https://edu.google.com/intl/ALL_es/for-educators/training-courses/?modal_active=none

Cento para Educadores:
https://edu.google.com/intl/ALL_es/for-educators/product-guides/classroom/?modal_active=none

Vídeos:
https://www.youtube.com/results?search_query=tutorial+de+google+classroom+en+espa%C3%B1ol+

Meistertask

WHAT IS meistertask?

Meistertask is an online tool for Task and Project Management. You can work together with colleagues online and create and share todolists. It is usable on smartphones, tablets and in the web browser.

EXAMPLES

Example 1: We increasingly use Meistertask to maintain coordination with the trainer team and to visualise processes.

Example 2: Within our tablet courses it makes communication regarding work distributions easier, the process more transparent and also time recording is possible.

"I like Meistertask because I can see all my to-dos across all projects in one column and the tasks are sorted by the end date."

Alex

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

This app advertises good data protection with data processing agreement DPA.

TUTORIALS / LEARNING MATERIAL

English

Helpdesk:
https://support.meistertask.com/hc/en-us

Webinars:
https://www.meistertask.com/pages/webinars/

Videos:
https://www.youtube.com/channel/UCxKRNRpaNof6SNszGcyCIWg

German

Hilfe:
https://support.meistertask.com/hc/de

Webinar:
https://www.meistertask.com/pages/webinars/

Videos:
https://www.youtube.com/channel/UCxKRNRpaNof6SNszGcyCIWg

Spanish

Vídeos:
https://www.youtube.com/results?search_query=meistertask+tutorial+espa%C3%B1ol

Book Creator

WHAT IS BOOK CREATOR?

Book Creator is a creative opportunity for self-expression and to make presentations in the form of a book. The tool is very easy to use, but also very impactful. It’s perfect for all age groups.

EXAMPLES

Example 1: In a group of trainees for a short, simple presentation of themselves in an understandable way using pictures and audio/video files.

Example 2: You can write creative Stories with pictures, colours and sound.

"I like Book Creator, because it's very easy to use and it helps me a lot with creating interactive media!"

Claudia

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

– This app advertises good data protection with Data Processing Addendum DPA.
– Quite simple and self-explanatory.
– Can immediately create a small appealing E-Book.

TUTORIALS / LEARNING MATERIAL

English

Features:
https://bookcreator.com/features/

Videos:
https://www.youtube.com/results?search_query=book+creator+tutorial+english

German

Videos:
https://www.youtube.com/results?search_query=book+creator+tutorial+deutsch

Spanish

Vídeos:
https://www.youtube.com/results?search_query=book+creator+tutorial+espa%C3%B1ol

Trello

WHAT IS Trello?

It is an online tool that helps to manage projects, organise workflows and track tasks with visual boards in a collaborative way. From the big milestones until the day-to-day tasks of working together, Trello allows the users to share any type of files (videos, photos, links, etc.).

EXAMPLES

As a management tool it facilitates the communication among professionals of the organisation from different departments. Every team can create a dashboard and include cards with information to share, such as:

1. Issues management, for job coaches to inform about challenges or problems during the job placement.

2. Leads management for professionals involved in the business research to inform about companies’ profile, tasks’ list, working environment, etc. With the information shared the team can easily match the job position with the candidate.

"This tool is very effective to share information of our daily work, discuss potential issues and find solutions together. As a job coach, we spend part of the day out of the office so the tool allows us to have real time information about all the cases. "

Marta

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

This app advertises good data protection.

TUTORIALS / LEARNING MATERIAL

English

Trello Tour:
https://trello.com/tour

Videos:
https://www.youtube.com/results?search_query=trello+tutorial+english

German

Trello Tour:
https://trello.com/de/tour

Videos:
https://www.youtube.com/results?search_query=trello+tutorial+deutsch

Spanish

Trello Tour:
https://trello.com/es/tour

Vídeo:
https://www.youtube.com/results?search_query=trello+tutorial+espa%C3%B1ol

MindMeister

WHAT IS MindMeister?

MindMeister is an online mind mapping application that allows its users to visualise, share and present their thoughts via the cloud”. These mindmaps can be shared publicly or others can be invited to collaborate. Changes can be tracked in real time. In addition, there are various design options and templates – links, videos, images and PDFs can also be included.

EXAMPLES

1) You can do a short planning sessions with your colleagues on a topic or project using Mindmeister and visualise it with structure.

2) You could also plan with participants to visualise their tendencies and preferences in the vocational orientation. Entire network structures (“My personal network”) can also be displayed.

"We use Mindmeister in projects, for example, to work constructively on generating ideas with our (European) project partners."

Ana

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

Hosted in the EU and is GDPR compliant.

TUTORIALS / LEARNING MATERIAL

English

Getting started with MindMeister:
https://www.mindmeister.com/pages/training/

Videos:
https://www.youtube.com/playlist?list=PL7IGVRbeQlXIyhb2swLnB_gpmMYup0qXS

German

Los geht´s mit MindMeister:
https://www.mindmeister.com/pages/de/training/

Videos:
https://www.youtube.com/results?search_query=mindmeister+tutorial+deutsch

Spanish

Vídeos:
https://www.youtube.com/results?search_query=mindmeister+tutorial+espa%C3%B1ol

Qualli.life Strength & Weakness

WHAT IS Qualli.life Strengh & Weakness?

Within the CRM programme Quallilife there is the option to do a strengths/weaknesses analysis. It serves as a means for quantifiable assessment of a participant’s basic competencies. The system is customizable to the needs of the educational institution and their projects and should therefore be configured before first use. It can be helpful in the context of career orientation and profiling and is a relatively simple multiple choice system.

EXAMPLES

The analysis of strengths and weaknesses can be a part of profiling and can be carried out for example at the beginning of a project with participants. It can be used to identify and visualise basic competences, competences (areas) and indicators. This can be done again at a later stage, for example to check learning progress in qualification measures.

"We use the strengths and weaknesses analysis in our projects. These are adapted in each case. This makes the need for support visible. The findings from the strengths and weaknesses analysis are also very helpful for us when planning and searching for suitable internships."

Laura

Job-Coach

SYSTEM REQUIREMENTS

LANGUAGES

FURTHER INFORMATIONS

Data is secured on German servers. The operating company NISTECH promises DSGVO compliance.

TUTORIALS / LEARNING MATERIAL

Deusch

Analyse anlegen:
https://hilfe.qualli.life/Content/Dokumentation/Profiling.htm

Qualli.life

WHAT IS Qualli.life?

Quallilife is a software that belongs to the field of CRMs (Customer Relationship Management). With Quallilife, employees of social organisations can create and manage participants, document, organise and communicate. Among other things, they can use it to create job-specific support and qualification plans, performance and behavioural assessments and other reports. You can design your own templates and entire areas, which can be used for profiling, for example. Quallilife allows secure communication with commissioning institutions via the em@W interface.

EXAMPLES

Quallilife allows you to document a complete case history. You can securely store documents per client, manage addresses, document attendance, manage travel costs, create, plan and document lessons (including learning objectives).

"We have been working with Quallilfe for several years and like the stability, the design and the many possibilities. We document our accompaniments and services, create documents and reports. It is reassuring that the data is safely stored on the servers of the operating company. If there are questions or problems, the telephone support is immediately there and competent."

Claudia

Job-Coach