1. no, currently no planning for this 2. no, but planning initiated

Recommendation: Make data protection an issue and work with your employees, HR experts and, where applicable, the works council to develop a policy. Take into account the specifics of the technologies you intend to use. BELVEDERE resource: <a href="https://belvedere-project.eu/belvedere-resources/technology-fit-with-values/" target="_blank" rel="noreferrer noopener">Technology assessment matrix to assess technology fit with organisational values</a> (opens in a new window)

3. planning completed 4. yes, implementation started

Recommendation: Review your data protection policies, particularly on the handling of personal data, to make sure they are up to date. Involve employees and the works council in developing and updating policies and systems. Remember to adapt standards to new technologies in good time. BELVEDERE resource: <a rel="noreferrer noopener" href="https://belvedere-project.eu/belvedere-resources/technology-fit-with-values/" target="_blank">Technology assessment matrix to assess technology fit with organisational values</a> (opens in a new window)

5. yes, implementation in progress 6. no response available

No recommendation for action

5 .yes, implementation in progress 6. no response available

No recommendation for action

5. yes, implementation in progress 6. no response available

No recommendation for action

5. yes, wherever possible 6. no response available

No recommendation for action

5. yes, all possibilities exploited 6. no response available

No recommendation for action

5. yes, implementation in progress 6. no response available

No recommendation for action

5. yes, all employees and managers 6. no response available

No recommendation for action

5. yes, implementation in progress 6. no response available

No recommendation for action

BELVEDERE – Self Assessment: ORGANISATION & PROCESSES

Subject Area 4: ORGANISATION & PROCESSES

Instructions

Please answer the following questions by clicking on the most appropriate option. Option 1 corresponds to the Newcomer level, option 2 to the Explorer level, option 3 to the Integrator level and option 4 to the Expert level. If you choose option 5, the BELVEDERE project will not be able to give you any further recommendations as you are already very advanced in the process of digital transformation.

Please note: This website does not store any data about you, including your answers. We recommend that you print or save each page of the Readiness Check as soon as you have answered the questions, so that you have them available for future reference. Once you leave this page, all answers will be reset. (Click into the ! icon to hide this note from your printout)

Question 14:
Do you have a policy on the use of digital technologies in your organisation?

1. no, currently no planning for this
2. no, but planning initiated

Recommendation: Make data protection an issue and work with your employees, HR experts and, where applicable, the works council to develop a policy. Take into account the specifics of the technologies you intend to use.

BELVEDERE resource: Technology assessment matrix to assess technology fit with organisational values (opens in a new window)

3. planning completed
4. yes, implementation started

Recommendation: Review your data protection policies, particularly on the handling of personal data, to make sure they are up to date. Involve employees and the works council in developing and updating policies and systems. Remember to adapt standards to new technologies in good time.

BELVEDERE resource: Technology assessment matrix to assess technology fit with organisational values (opens in a new window)

5. yes, implementation in progress
6. no response available

No recommendation for action

Question 15:
Does your company have a structured process for planning and managing (digital) innovation?

1. no, currently no planning for this
2. no, but planning initiated

3. planning completed
4. yes, implementation started

Recommendation: Based on your strategic digitalisation goals, determine which new technologies or service innovations you want to introduce in your organisation. Set (initial) standards for the selection, development and evaluation of such innovations. Review your procedures for selecting, developing, evaluating and introducing service innovations. Establish standards and responsibilities. Use the information gained from your technology and innovation management to further develop your digitalisation goals.

5 .yes, implementation in progress
6. no response available

No recommendation for action

Question 16:
Do you have any strategic partners or a network for exchange and co-operation in the digitalisation field?

1. no, currently no planning for this
2. no, but planning initiated

Recommendation: Think about working with partners on innovation and service development. This can lead to profitable service developments or launches for you. Consider how you can involve customers and clients in the development process as early as possible.

3. planning completed
4. yes, implementation started

Recommendation: Review which of your innovation and development partnerships are successful. Decide how to continue or intensify your networking at this point. Negotiate concrete agreements and disengage from partners that do not help you expand your business.

5. yes, implementation in progress
6. no response available

No recommendation for action

Question 17:
Are projects to implement digital solutions carried out using ‘agile modes of work’ (e.g. self-organised teams)?

1. no
2. yes, in one pilot group

Recommendation: Try alternative ways of organising work. Interdisciplinary teams working according to agile principles are particularly successful in the development of digital services. In such cases, allow creative freedom and reduce management structures. Take inspiration from good examples and allow yourself a ‘trial run’ of agile project organisation.

3. yes, in several pilot groups
4. yes, in one or more central business units

Recommendation: Analyse your experiences with alternative forms of (agile) project organisation. Check to what extent you want to continue these alternative forms of work and in which other areas of the company e.g. agile teams can bring advantages.

5. yes, wherever possible
6. no response available

No recommendation for action

Question 18:
To what extent do you use the following tools in your organisation? (use the list as a pool of ideas, but rate the aspect you are currently weakest in)
– Digital platforms for internal information sharing e.g. Sharepoint, Jive, Intranet
– Internal communication via messenger services, e.g. Slack, Beekeeper, Skype, Microsoft Teams
– Virtual teamwork (e.g. virtual conferences)
– Digital planning wall / digital board
– Digital note sharing board
– Digital project management/Kanban board (e.g. Meistertask, Trello etc.)

1. no
2. yes, but only occasionally

Recommendation: Check the basic relevance of the different tools mentioned in the context of your organisation. Then commission small pilot studies to test the selected/prioritised tools in smaller units of the organisation and evaluate the potential benefits based on the feedback from the pilot users.

3. yes, several times
4. yes, (very) often

Recommendation: Consider which of the tools in use have the potential to become ‚company standards’; involve current users in the selection and implementation decision.

5. yes, all possibilities exploited
6. no response available

No recommendation for action

Question 19:
What is the state of implementation of internal information flows and data handling in your company? (use the list as a pool of ideas, but rate the aspect you are currently weakest in)
– Internal information flows are supported by IT systems
– Departmental silos are broken down through end-to-end IT systems (e.g. employees can view and edit their own data) and collaboration on digitalisation projects.
– Measures are in place to ensure data privacy, timeliness and quality
– Cross-departmental data sharing and communication (‘data democracy’) is enabled and regulated in a context-specific manner (e.g. through technical access, rights assignment and defined, digitally-supported release processes).
– Digital governance is established
– Managers use data analysis as a basis for decision-making (“digital manager”)

1. no, currently no planning for this
2. no, but planning initiated

Recommendation: For each of these application scenarios, systematically assess the value it adds to users and the business, and base your planning on this.

3. planning completed
4. yes, implementation started

Recommendation: Regularly review whether and to what extent the added value of digitalisation is still available to users and the organisation, and what changes may need to be made as a result.

5. yes, implementation in progress
6. no response available

No recommendation for action

Question 20:
To what extent is change management institutionalised in your organisation and is there an understanding of digitalisation as a change/transformation process?

1. no
2. yes, for individual employees and managers

Recommendation: Develop a company standard (in terms of responsibilities, procedures, decision-making powers, resources, etc.) for implementing change projects and train managers and selected employees in its application. If necessary, use smaller digitalisation projects as an opportunity to test and train the new standard.

3. yes, with a number of employees and at management level throughout
4. yes, a majority of employees and at management level

Recommendation: Develop appropriate indicators to capture and assess the progress of your organisation’s digital transformation process, and regularly incorporate these findings into strategic planning.

5. yes, all employees and managers
6. no response available

No recommendation for action

Question 21:
Please rate the following statements about the processes in your company. (use the list as a pool of ideas, but rate the aspect you are currently weakest in):
– Your processes are fully (digitally) documented (e.g. invoicing, accounting).
– Processes are fully supported by IT systems so that employees have free capacity for new tasks (e.g. planning, innovation, analysis).
– Process information/knowledge is available digitally and from any location.

1. no, currently no planning for this
2. no, but planning initiated

Recommendation: For each scenario, systematically assess the value it adds to users and the business, and plan accordingly.

3. planning completed
4. yes, implementation started

Recommendation: Regularly review whether and to what extent the added value of digitalisation is still available to users and the organisation, and what changes may need to be made as a result.

5. yes, implementation in progress
6. no response available

No recommendation for action

Overview page

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References / Acknowledgements
The BELVEDERE Digital Readiness Check is based on work developed by the Institute for Technology and Work (in German: Institut für Technologie und Arbeit, ITA) as part of its collaboration with the Mittelstand-Digital Zentrum Kaiserslautern (i.e. an initiative that provides guidance to small and medium-sized enterprises and the skilled trades in their digital transformation), funded by the German Federal Ministry of Economic Affairs and Climate Action. Online available at: https://digitalzentrum-kaiserslautern.de/unser-angebot/self-service/readiness-check (last accessed 19 April 2023) in German